Privacy Policy

GrowthLab

3 Chome-1-5 Shirokane, Minato City, Tokyo 108-0072

Our Commitment to Data Protection

At GrowthLab, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. We are committed to transparency in our data practices and to giving you control over your information.

This policy applies to all personal data collected through our website, email communications, and any interactions with our team. By using our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• • Fill out contact forms or inquiry submissions
• • Communicate with us via email or other channels
• • Register for our programs or services
• • Subscribe to newsletters or updates

This information may include: name, email address, company name, job title, phone number, and any other details you choose to share in your communications with us.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• • IP address and approximate geographic location
• • Browser type and version
• • Pages visited and time spent on pages
• • Referring website or source
• • Device information and operating system

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze websitege. For detailed information about our cookie practices, please see our Cookie Policy.

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery and Communication

• • Responding to your inquiries and providing customer support
• • Delivering our programs and services
• • Sending administrative information and updates

Website Improvement and Analytics

• • Analyzing website traffic and user behavior to improve our services
• • Understanding how visitors interact with our content
• • Testing and optimizing website functionality

Marketing Communications

• • Sending relevant information about our programs and services (with your consent)
• • Providing educational content related to growth experimentation
• • Sharing updates about our methodology and results

Legal Basis for Processing

We process your personal data based on: consent you provide, legitimate business interests in improving our services, contractual necessity for service delivery, and legal obligations we must fulfill.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Analytics and Advertising Partners

We may share anonymized or aggregated data with analytics providers to understand websitege patterns. If you have consented to advertising cookies, we may share data with advertising networks for marketing purposes.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or when necessary to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Security Measures

• • Encryption of data in transit using SSL/TLS protocols
• • Secure storage of personal information with access controls
• • Regular security assessments and updates
• • Limited access to personal data on a need-to-know basis

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we securely delete or anonymize it.

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities in accordance with applicable laws and regulations.

Your Privacy Rights

You have the following rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you.

Right to Rectification

You can ask us to correct inaccurate or incomplete personal information.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Data Portability

You can request a copy of your data in a structured, commonly used format.

Right to Object

You can object to processing of your personal data for marketing purposes or based on legitimate interests.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us through our contact page. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our Contact page. We will process your request promptly and in accordance with applicable data protection laws.

International Data Transfers

Your information may be transferred to and processed in countries other than. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.